Privacy Policy

Thank you for choosing Eldeco as your preferred webshop. We respect your privacy and are committed to protecting your personal information. This privacy policy outlines our practices for collecting, using, and disclosing your personal information. By using our webshop, you agree to the terms of this policy.

  1. Collection of Personal Information When you use our webshop, we collect personal information such as your name, email address, phone number, and shipping address. We also collect information about your order history, payment information, and browsing behavior on our webshop.

  2. Use of Personal Information We use your personal information to process and fulfill your orders, communicate with you about your orders, and provide customer support. We may also use your information to improve our webshop and to personalize your shopping experience.

  3. Disclosure of Personal Information We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may disclose your information to third-party service providers that help us operate our webshop, process payments, and deliver products. We may also disclose your information if required by law or if necessary to protect our rights or the rights of others.

  4. Security of Personal Information We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use secure servers and encrypt all data transmitted between your browser and our webshop.

  5. Cookies and Similar Technologies We use cookies and similar technologies to personalize your shopping experience, analyze web traffic, and track the performance of our webshop. You can choose to disable cookies in your web browser, but this may limit your ability to use some features of our webshop.

  6. Your Rights
    You have the right to access, correct, and delete your personal information. You may also object to the processing of your personal information or request that we restrict the use of your information. To exercise your rights, please contact us at info@eldeco.be. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

    If you reside in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to:

    Withdraw your consent for the processing of your personal information
    Lodge a complaint with a supervisory authority
    Receive a copy of your personal information in a structured, machine-readable format
    Transmit your personal information to another controller
    To exercise your rights under the GDPR, please contact us at info@eldeco.be. We will respond to your request within one month and in accordance with applicable law.

  7. Retention of Personal Information
    We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. We may also retain your information for the purpose of satisfying any legal, accounting, or reporting requirements.

    Children’s Privacy
    Our webshop is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at info@eldeco.be. We will take steps to remove such information from our systems.

    Links to Third-Party Websites
    Our webshop may contain links to third-party websites that are not owned or operated by us. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of these websites before providing them with any personal information.

    Changes to this Privacy Policy
    We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on our webshop. Your continued use of our webshop after any such changes indicates your acceptance of the revised policy.

    Contact Us
    If you have any questions or concerns about this privacy policy, please contact us at info@eldeco.be.

    We will respond to your inquiry within a reasonable timeframe.

Shopping Cart